Lhoopa is seeking a high-performing Chief of Staff to partner primarily with the COO in driving execution, alignment, and delivery across the organization. Acting as a force multiplier to the COO, this role supports the translation of priorities into structured plans, ensures follow-through across teams, and helps resolve cross-functional issues as they arise.

This position is suited for a versatile operator who performs strongly in fast-paced environments and can consistently turn direction into measurable progress.

Key Responsibilities:

Execution & Cross-Functional Delivery

• Operationalize the COOs agenda by driving cross-functional initiatives from planning through execution.
• Provide structure and visibility across key priorities, including timelines, deliverables, and ownership.
• Drive end-to-end execution by clarifying responsibilities, unblocking teams, enforcing deadlines, and escalating when required.
• Maintain momentum across shifting priorities, with high standards for discipline and closure.

Leadership Cadence & Follow-Through

• Run the COO operating rhythm (weekly priorities, meeting preparation, notes, follow-ups).
• Maintain lightweight tracking mechanisms to ensure commitments are documented and delivered.
• Ensure leadership meetings drive alignment, decisions, and execution.

Organizational Alignment & Communication

• Coordinate across departments to ensure teams remain aligned on critical priorities.
• Draft internal communications and leadership updates with clarity and precision.
• Support change management initiatives and help drive organizational clarity on key topics.

Special Projects & COO Support

• Own and deliver discrete, time-bound initiatives that improve execution, efficiency, or scale, depending on business needs.
• Serve as a trusted proxy for the COO in meetings or communications where needed.
• Step into urgent issues across the organization, identify root causes, and drive resolution with speed and pragmatism.

People Management & Stakeholder Leadership

• Manage direct reports as required (analysts, coordinators, or project resources).
• Influence senior stakeholders across teams and drive outcomes without relying on hierarchy.
• Maintain strong working relationships while ensuring accountability and delivery.

Qualifications:

• 8+ years of experience in high-velocity operating environments (business operations, strategy, or adjacent roles).
• Demonstrated ability to work closely with senior leadership, combining strategic context with disciplined execution.
• Highly organized and methodical, with strong ownership, sound judgment, and consistent follow-through.
• Excellent written and verbal communication skills, able to drive alignment across multiple stakeholders.
• Proptech, fintech, or technology platform experience is a strong advantage.
• Versatile and hands-on, comfortable shifting across priorities and working effectively under ambiguity.